Privacy Policy

Overview

Sulphurtech International Services Ltd ("Sulphurtech", "we", "us") respects your privacy. This policy describes what information we collect through this website, how we use it, and the choices available to you.

Information We Collect

• Contact inquiries: name, company, email, phone, project location, and details you provide via our contact form.
• Chat messages: name and messages you send via our chat widget.
• Visitor analytics: page URL, referrer, browser user agent, and approximate location derived from IP address. This data is used to understand site usage and improve service quality.
• Client portal accounts: authentication details (email, hashed password) managed by our provider Supabase, and any files or documents you upload.

How We Use Your Information

• Respond to inquiries and provide quotes.
• Deliver contracted services and maintain client project records.
• Improve site performance, diagnose issues, and prevent abuse.
• Comply with legal and regulatory obligations.

Third-Party Processors

We use the following trusted providers to operate this website:

• Supabase — database, authentication, file storage, and serverless functions.
• ipapi.co — IP-based geolocation for chat context.

Cookies and Local Storage

We use browser local storage to keep you signed in, persist chat sessions, and remember your privacy preferences. We do not use third-party advertising cookies.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at info@sulphurtech.com. Depending on your jurisdiction (GDPR, CCPA, PIPEDA), you may have additional rights including data portability and the right to object to processing.

Data Retention

We retain contact inquiries and project records as long as necessary for legitimate business purposes and to comply with legal obligations. Analytics data is retained in aggregated form.